Ok so I am not sure this is in the right forum.
I play Need for speed hot pursuit, and have an EA account. The account just had minimal information (it didn't have my email address verified, or my birthday). EA recently convert the accounts from Ea accounts to Orgin accounts....and because of that I was no longer able to play Need for speed HP. I called them and found that the accounts was corrupt on the server, so I basically had to lose everything (online and offline achievements, times, cars...all of it). She had to recreate my account and from there I was able to finally play again....even thought I am starting at ground zero again.
Just a heads up in case anyone finds that recently they are having problems playing EA games online. Basically I was stuck at a race loading screen.